Privacy Policy.
1. Introduction
2. What information we collect
We may collect the following types of personal information:
- Name
- Contact details (e.g., email address, phone number)
- Date of birth
- IP address and cookies
- Any other information you provide us
3. How we collect your information
We collect personal information in various ways, including:
- Directly from you when you provide it to us (e.g., when you download a report or contact us
- Automatically when you use our website or services (e.g., through cookies and tracking technologies
- From third parties (e.g., our business partners and service providers)
We don’t guarantee website links or policy of authorised third parties.
4. How we use your information
We may use your personal information for the following purposes:
- To provide and manage our products and services
- To process transactions and send you related information
- To communicate with you, including responding to your inquiries and sending you updates and promotional materials
- To improve our website, products, and services
- To comply with our legal obligations and resolve any dispute
We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure. You may unsubscribe from our mailing/marketing lists at any time by contacting us in writing.
5. Disclosure of your information
We may disclose your personal information to:
- Our employees, contractors, and service providers who need the information to assist us in providing our services
- Third-party payment processors
- Government authorities and law enforcement agencies, as required by law
- Any other parties to whom you authorise us to disclose your information
6. Data security
Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorized access, modification or disclosure.
When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information. However, most of the Personal Information is or will be stored in client files which will be kept by us for a minimum of 7 years.
7. Access to and correction of your information
You have the right to access the personal information we hold about you and to request corrections if you believe the information is inaccurate, out-of-date, incomplete, irrelevant, or misleading.
To request access or correction, please contact us using the details provided below.
In order to protect your Personal Information we may require identification from you before releasing the requested information.
8. Complaints
If you believe that we have breached your privacy rights, you can contact us to lodge a complaint. We will acknowledge your complaint and aim to resolve it promptly. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).
9. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website, and we encourage you to review this policy periodically.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us via email at hello@honeycombstrategy.com.au