Honeycomb Strategy’s flagship thought leadership program pairs large-scale consumer research with behavioural science, surfacing what actually drives customer behaviour, and what to do about it.
Loyalty: Subscriptions
Successful subscription models embed themselves into daily life until cancelling feels like losing something essential.
Discover the practical framework to strengthen your subscription model.
Score your activation across core behavioural science principles and see how you perform.
We don’t just tell you state of the market, but give you the playbook on how to win.
We don’t stop at what people say. Every report explains why people behave the way they do, and what that means for your strategy.
Every report closes with a practical framework, checklist, calculator formula, or decision tool to self-evaluate and move forward.
Three reports available now. Subscribe once, access everything.
By subscribing, you agree to our Privacy Policy.
We’re a modern research agency helping brands move with clarity and confidence.
We blend behavioural science, qualitative and quantitative tools, and AI-enabled methods to uncover opportunities others miss.
We’re proud to be one of Australia’s top research and brand strategy agencies – trusted by CMOs, CEOs and strategy leads from Australia’s leading brands.
Our work has been recognised by B&T, SmartCompany, and the AFR.
Is there something we can help with? Would you like to organise a learning session for your team?
Drop us a note and let us know what’s on your mind.
The Digital Insights Series is Honeycomb Strategy's flagship thought leadership program. Each report is an original, large-scale Australian consumer study that combines market research with behavioural science to uncover what's actually driving customer behaviour. Reports are free to access when you subscribe.
Honeycomb Strategy is an award-winning Australian market research and behavioural science agency based in Melbourne, with offices in Sydney. The reports are produced by our in-house research team and are independently funded, with no brand sponsorship or external agenda influencing the findings.
Current reports cover customer loyalty and engagement, sponsorship effectiveness, brand trust, and privacy protection. Topics are selected based on where we see the most pressing strategic questions facing Australian brands. Upcoming research covers subscription models and integrated loyalty programs.
Yes. While our consumer research draws on large-scale samples of Australian consumers, the strategic implications are directly applicable to B2B organisations. Insights managers, marketing managers, and CX leaders at B2B companies use our reports to inform brand strategy, customer experience design, and go-to-market planning.
Most industry reports summarise what consumers say. Our reports go further by applying behavioural science to explain why consumers behave the way they do. That distinction matters because stated preferences and actual behaviour are often different, and strategy built on stated preferences alone regularly underperforms.
Yes. All studies are conducted with nationally representative samples of Australian consumers, with depth across major markets including Sydney, Melbourne, Brisbane, and Adelaide. The findings are applicable to brands operating across Australia, not just in one city.
Subscribe with your name and email address. You will receive instant access to the full Digital Insights Series library, including all reports currently available and new reports as they are released.
No. The Digital Insights Series is free to access. Subscribe once and receive all current and future reports.
Yes. The reports are designed to be used internally. Many subscribers share them with strategy, brand, and insights teams as a briefing resource or planning input.
If you are responsible for brand strategy, customer research, or using market research for business decisions, these reports are built for you. They are used by teams at some of Australia's leading brands.
Yes. Honeycomb Strategy regularly presents research findings to internal teams across Australia. Whether you are looking for a briefing session, a lunch and learn, or a structured workshop, we can tailor a presentation to your team's focus areas. Get in touch to find out more.
Yes. Our team includes professional keynote speakers with experience presenting original consumer research and behavioural science at industry conferences, brand summits, and corporate events across Australia. Topics draw directly from our market research studies and are designed to give audiences a framework they can act on, not just findings to take away. If you are looking for a market research or behavioural science keynote speaker in Melbourne, Sydney, or elsewhere in Australia, reach out here to discuss your event.
Subscriptions promised convenience, simplicity, and value. Instead, many consumers are experiencing fatigue, frustration, and a growing sense that the system is working against them.
Coming soon.
Designed for leaders who want to make big moves.
Our exclusive thought leadership series explores what’s most important to customers and provides research-backed playbooks designed to help brands stand out and truly connect with customers.
Packed with fresh insights, practical strategies, and customer-centric thinking, this series is designed to engage, inspire and give you a competitive edge.
Sponsorships and brand activations are among the highest profile investments brands make. But what actually moves the needle on memorability and sentiment long after the crowd goes home?
We immersed ourselves in the 2026 Australian F1 Grand Prix and paired it with a two-wave quantitative study to find out.
Thank you to strategic fieldwork partner Pureprofile for helping us make this research possible.
Subscribe now to access our other report: A Brand Playbook for Privacy Protection
The Science of Loyalty – Australia’s largest loyalty study reveals what the top performing loyalty programs do differently to drive measurable ROI.












